Strengths approach to challenging conversations
Strategies and tools to navigate difficult conversations
Have you ever had a conversation that didn't go the way you'd hoped?
Do you regularly encounter challenging situations where you have to choose your words carefully?
Ever said things you wished you could take back in the midst of a tense situation?
We would all like to think that we would remain rational and balanced when faced with a challenging situation or conversation. But this isn't always easy.
Strengths Approach to Challenging Conversations covers a range of strategies and tools you can use to prepare for challenging conversations. At the end of this course you will:
- have a range of tools and strategies you can use to prepare for a potentially challenging conversation
- feel more confident and calm going into potentially tricky situations
- know that if you find yourself unexpectedly in the midst of a challenging conversation, you have strategies you can easily draw upon
- understand how to increase the likelihood of a more positive and solution-focussed outcomes from a challenging conversation.
Sue has moved across from community development work within Anglicare Victoria’s St Luke’s, to develop a new e-learning platform for Innovative Resources. She holds a PhD in Creative Arts along with degrees and diplomas in the humanities, teaching and management, and is an accredited life coach. Her community services work and teaching is informed by strengths-based and solution-focused approaches, and she has a long-standing interest in transpersonal psychology. Sue is also a published poet and nonfiction writer. For three years, she was the co-editor of the literary ezine, The Animist, which was archived under the National Library’s Pandora Project. She has just finished a stint as chief editor for the Melbourne Poets Union.