Have you ever had a conversation that didn't go the way you'd hoped?
Do you regularly encounter challenging situations where you have to choose your words carefully?
Ever said things you wished you could take back in the midst of a tense situation?
We would all like to think that we would remain rational and balanced when faced with a challenging situation or conversation. But this isn't always easy.
Strengths Approach to Challenging Conversations covers a range of strategies and tools you can use to prepare for challenging conversations. At the end of this course you will:
Sue has 20 years experience working in community services and adult education. She holds a PhD in Creativity/Social Justice, has degrees and diplomas in the humanities, teaching and management, and is an accredited life coach. Her community services work and teaching is informed by strengths-based and solution-focused approaches, and she has a long-standing interest in transpersonal psychology.