Strengths approach to client-centred recording
Make the recording of client notes meaningful and powerful for you and your client
What if recording our interactions with people was a meaningful and valuable part of our relationship with people?
It can be!
Completing paperwork is often one of the things we least like to do. We often see it as a necessary evil that takes time away from our real work — the work we do with people. But what if recording our interactions with people was part of the work we did, rather than just a recording of the work?
In this course, we explore various ways we can include the people accessing services in the recording process. We discover various strategies and tools to co-create client records. Client-centred recording processes can:
- help build rapport and trust with people
- increase the likelihood that we are accurately and fully capturing people's experience
- save time, as we are recording client progress notes with people, not when we get back to the office
- ensure that the records we do keep are a meaningful representation of the work we have done with someone, not just a series of ticked boxes
Sue has moved across from community development work within Anglicare Victoria’s St Luke’s, to develop a new e-learning platform for Innovative Resources. She holds a PhD in Creative Arts along with degrees and diplomas in the humanities, teaching and management, and is an accredited life coach. Her community services work and teaching is informed by strengths-based and solution-focused approaches, and she has a long-standing interest in transpersonal psychology. Sue is also a published poet and nonfiction writer. For three years, she was the co-editor of the literary ezine, The Animist, which was archived under the National Library’s Pandora Project. She has just finished a stint as chief editor for the Melbourne Poets Union.