Strengths approach to client-centred recording

Make the recording of client notes meaningful and powerful for you and your client

What if recording our interactions with people was a meaningful and valuable part of our relationship with people?

It can be!

Completing paperwork is often one of the things we least like to do. We often see it as a necessary evil that takes time away from our real work — the work we do with people. But what if recording our interactions with people was part of the work we did, rather than just a recording of the work?

In this course, we explore various ways we can include the people accessing services in the recording process. We discover various strategies and tools to co-create client records. Client-centred recording processes can:

  • help build rapport and trust with people
  • increase the likelihood that we are accurately and fully capturing people's experience
  • save time, as we are recording client progress notes with people, not when we get back to the office
  • ensure that the records we do keep are a meaningful representation of the work we have done with someone, not just a series of ticked boxes

Your Instructor

Sue King-Smith
Sue King-Smith

Sue has moved across from community development work within Anglicare Victoria’s St Luke’s, to develop a new e-learning platform for Innovative Resources. She holds a PhD in Creative Arts along with degrees and diplomas in the humanities, teaching and management, and is an accredited life coach. Her community services work and teaching is informed by strengths-based and solution-focused approaches, and she has a long-standing interest in transpersonal psychology. Sue is also a published poet and nonfiction writer. For three years, she was the co-editor of the literary ezine, The Animist, which was archived under the National Library’s Pandora Project. She has just finished a stint as chief editor for the Melbourne Poets Union.

Course Curriculum

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  Meeting your obligations to clients and funders
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  A few final thoughts
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Frequently Asked Questions

When does the course start and finish?
The course starts now and ends any time within the next twelve months! It is a completely self-paced online course - you decide when you start and how long you take to finish it during the year.
How long do I have access to the course?
After enrolling, you will have unlimited access to this course whilst it is hosted on this platform - across any and all devices you own.
What if I am unhappy with the course?
Please let us know how the course could be improved. Your feedback is important to us!
Will I receive a certificate?
On successful completion and validation of all elements of the course, a certificate will be issued upon request.
How do I receive a Tax Invoice?
Please forward your receipt email, along with your name and address to [email protected], and we will email you a copy for your records.
Are there any additional transaction fees?
St Luke's Innovative Resources will not charge any additional transaction fees. However as the platform being used to host our eLearning courses is based in America some Australian Banks may charge an overseas transaction fee.

Get started now!